This Teaching Handbook is intended to be useful to all instructors who will be teaching at the School of Information and Library Science, but it is especially designed for Adjuncts, Teaching Fellows, and new full-time faculty in the School of Information & Library Science (SILS). We hope it will answer your questions regarding the policies and procedures that govern teaching at the University of North Carolina and, specifically, at SILS. Please feel free to let us know what is missing by directing questions to Barbara Wildemuth (firstname.lastname@example.org or 962-8072), Associate Deans for Academic Affairs; or Student Service Managers, Lara Bailey (email@example.com .edu or 962-7601) or Kaitlyn Murphy (firstname.lastname@example.org or 962-0208). Additional Information about the school, its missions and goals, curriculum, faculty, and staff may be found on our website
Please use the following links to navigate the Teaching Handbook:
SILS Main Office
PID and ONYEN
The PID or Personal Identification number is an important identifier. Once you have signed and returned your contract letter, your appointment or reappointment will be submitted for University approval. Upon approval you will be assigned a PID number. You will keep the same number throughout your employment at UNC although it will be deactivated in times when you are not actively teaching.
With the PID you can apply for an ONYEN (an acronym that stands somewhat tongue-in-cheek for “the only name you’ll ever need”). The ONYEN website will guide you through the process of getting your ONYEN. The ONYEN is necessary for library services and to access your class website on Blackboard or Sakai.
E-mail at UNC
It is university policy that all communication with students and with SILS staff related to teaching be conducted using the @email.unc.edu email service. Your email ID is typically your ONYEN followed by @email.unc.edu. Information about the University’s electronic mail service is available on the ONYEN website.
Registering your Laptop
If you wish to use your own laptop to access university services, you will need to register it on the UNC network. Information on how to do so is available on the ONYEN website under DHCP registration. You may also ask folks in the SILS lab for assistance if necessary.
Additional Technical Assistance
Help desk information is available through the SILS lab or through ITS Help.
We will do everything we can to accommodate you while you are teaching your course at SILS, but space is one area where we have severe constraints. If you need occasional office space, please contact Barbara Wildemuth (email@example.com or 962-8062) to discuss your space needs or to schedule space for you.
A mailbox will be provided for you in the SILS Main Office. This will be used to distribute appropriate forms from the registrar’s office, enrollment sheets, grade sheets, and other official communication from the University. Please remember to check your mailbox on a regular basis. It may also be used as a central place for students to hand in assignments. Note that the SILS Main Office is open Monday through Friday, 8:00 am to 5:00 pm and is always staffed. If the hours are inconvenient for you, you can arrange to have material packaged and sent to you.
Photocopying materials for class should be done on the SILS Main Office photocopier, which is located in the alcove in the back of the Main Office, as we are not able to reimburse you for copying done elsewhere. Faculty members at SILS do their own photocopying; office staff can teach you how to use the photocopier. The photocopier is also able to create PDF versions of documents and email them to you. Detailed instructions are available on the wall above the photocopier. There is also a paper shredder and a bin for paper recycling near the photocopier.
A fax machine is also located in the Main Office for weekend and after-hours access. Please contact Marcia Tauber (firstname.lastname@example.org or 962-8367) to arrange key pick up. Marcia will also help you with any supplies you may need for your class.
SILS has a “folder” system for students and is akin to a mailbox system. In the South hallway leading to the SILS Information and Technology Resource Center, you will see a series of hanging folders. Each student at SILS has a folder that can be used to return assignments or handouts to students outside of class. The folders are arranged alphabetically across the entire student body; the different color folders indicate the degree program in which the student is enrolled. If you find that a student enrolled in your class does not have a folder (e.g., because s/he is from another UNC department or a continuing studies student), the departmental assistant can make a folder for that student.
Parking at UNC
As with any University campus, parking is a challenge at UNC. There are a few options available to you:
If you are teaching a course in the evening, non-gated permit lots are free for parking after 5:00 pm. You will be competing for those spots with other faculty, students, and staff, though. The lots further away from campus tend to have less competition, but you will most likely be returning to that lot late in the evening so safety is something to keep in mind. If you are concerned about safety returning to your car, the University has a transportation service available 24 hours a day. To call, the number is 962-7867.
A map of the campus parking lots is available on the Department of Public Safety website.
There is also a public parking deck on Rosemary Street (one block north of Franklin Street) that has reasonable rates. There is also a visitor parking lot by the Morehead Planetarium. Many students, faculty, and staff resort to using the deck or visitor lot when they need to come to campus and cannot use other parking options.
The Commuters Alternative Program (CAP) is an initiative started at UNC. This provides park-and-ride lots in several locations and free bus service to and from these lots. The buses run on a regular basis (every 15 minutes) during heavy traffic hours, but every 40 minutes in the middle of the day and after 6:00 pm. Service ends at 9:00 pm.
Southern Village (South of UNC in Chapel Hill) also has a park-and-ride service.
Food at UNC
Lenoir Hall (south of Manning Hall) is the dining facility for North Campus. It has a variety of food court options, including Chik-fil-A, Subway, Taste of the Hill (rotating food from local restaurants), a pizzeria, Indian food, Chinese food, hamburgers, burritos, deli foods, and more. The Pit Stop, on the east end of Student Stores, also provides food. The Daily Grind coffee shop, on the west end of Student Stores, is a coffee shop with some food items for sale. The Frank Porter Graham Student Union has an Alpine Bagel Shop on its first floor (Pit Level). Franklin Street is also nearby and offers a wide variety of restaurants and sandwich shops. Vending machines are available in Manning. There is a drinks vending machine on the Second floor in the northeast corridor; drinks and snacks vending machines are also available in the basement in the southwest corridor.
Men’s restrooms are on the second floor (south side of the building, facing Lenoir Hall) and in the basement. Women’s restrooms are on the second floor (north side of the building, facing the sculpture garden, near 208), the first floor (at the end of the corridor leading from the Information and Technology Resource Center), and in the basement.
TEACHING POLICIES AT SILS
If you plan to use text(s) for your class, please contact Marcia Tauber (email@example.com or 962-8367) as soon as possible. Orders for books may be made directly through Student Stores. Student Stores also provides a CoursePack service.
The University has a policy on copyright stating that it is committed to complying with all applicable laws regarding copyrights and also supports the exercise of full fair use rights. A resource page outlining the policy and providing information support is available through the University Committee on Copyright. The Library has an e-reserves service with assistance in making copyrighted material available to students.
If you are teaching a “core course,” you will be given a syllabus with faculty-approved description and learning objectives; if you are teaching a more advanced class, you will need to submit your syllabus for approval by the Associate Dean for Academic Affairs who may request input from the appropriate faculty committee (undergraduate, master’s or research and doctoral). A copy of your syllabus needs to be provided to Marcia Tauber (she will send an email request for it prior to the beginning of the semester in which it will be taught).
Your syllabus should be linked to the course number in the SILS schedule. A space is provided in the index of courses for each semester – available at, for example, http://www.ils.unc.edu/courses/2010_fall. The IT staff will give you permission to access the folder so that you can copy your syllabus file to this location. Michael Penny in the Main Office will then link it to the SILS class schedule.
Course Management Systems
The University currently supports Blackboard, a course management system. Each course offered in a given semester is provided a shell with a list of students registered that can be populated with information about the course and other features. You can access your Blackboard site by going to http://blackboard.unc.edu and signing in with your ONYEN and password. Courses in which you are the designated instructor will appear and be available to you. Information on using Blackboard is provided through IT help services.
UNC is also pilot testing an alternative course management system, Sakai. Feel free to discuss this option with Aaron Brubaker, if you would prefer to use it.
The UNC honor code is a long-standing student-administered judicial system. For information about the University honor code and the culture of the honor that underwrites all University activities, please see the Honor Code website. The full text of the “Instrument of Student Judicial Governance” is linked to this site.
Your responsibilities in the administration of this system include informing students at the beginning of each course that the Honor System is in effect, identifying notes or other materials that may and may not be used for exams, requiring students to sign a pledge on all written work that the Honor System has been adhered to, avoiding, when possible, the reuse of instructor-prepared examinations unless they have been placed on reserve in the library for all students and reducing the possibility of cheating on graded work. Additionally, you must report to the Associate Dean of Academic Affairs any instance in which there are reasonable grounds to believe that a student has given or received unauthorized aid in graded work.
Here is one example of such an informing statement for the syllabus:
“The UNC Honor Code prohibits giving or receiving unauthorized aid in the completion of assignments. Students are strongly encouraged to cooperate and assist one another and share insights and respective expertise in this course. I expect that you will acknowledge the support you receive from your colleagues (this may be done in acknowledgements at the end of assignments or projects). It is crucial, however, that in every case where you use the actual written words of others, that these be properly quoted and cited. When you build arguments upon the ideas of others, the originators of those ideas should also be cited.”
(from INLS 490: Issues in Digital Video, Spring 2010. Instructor: Gary Marchionini)
Graduate students may receive the following grades: H, P, L, and F. (As of Fall 2010 it will not be possible to provide pluses or minuses.) Temporary grades of AB (absent from the final examination) and IN (work incomplete) may also be given; these grades revert to an administrative F (F*) unless replaced by a permanent grade by the last day of classes for the same term a year later. A grade of S is used to indicate satisfactory progress in research and thesis courses if the course has not been completed during a term.
Undergraduate students may receive the following grades: A, B, C, D, F. Grades of A-, B+, B-, C+, C- and D+ are also possible and will be recorded on the student’s transcript with quality point value assigned. Temporary grades of AB and IN (described above) may also be given under the same conditions as for Graduate Grades described above.
In classes containing both graduate and undergraduate students, the following equivalency between the two grading systems holds:
P A-, B+, B, B-
L C+, C, C-
F D+, D, F
As a general rule, it is expected that no more than 20% of the grades in a particular class be at the H or A level.
Students with Disabilities
A student requiring academic accommodation must be registered with Disability Services. This office will send a letter to the student’s instructors identifying what accommodation(s) are needed and what services may be available to the student.
Evaluation of Instruction
SILS requires student feedback on the quality of instruction. A new web-based Carolina Course Evaluation System (CES) will be implemented for the Fall 2010 and subsequent semesters and be administered through the Carolina Connect system. The course evaluation for your students will be available online during the last week of the semester. Students will be sent an email explaining how to access the system. Course evaluation results are shared with each instructor and the Associate Dean for Academic Affairs.
SILS also supports a peer evaluation system with the dual purpose of helping instructors improve their teaching abilities and providing faculty members with a broader understanding of the SILS curriculum. Observation includes a review of course content and observation of a class session. A written report addressing criteria relating to content, instruction, student-instructor interaction, style of presentation, student behavior and general comments is provided to the instructor with a copy to the Associate Dean for Academic Affairs.
A one-credit teaching seminar (INLS 889) offered each semester that may be taken for credit or not is required for all doctoral teaching assistants and is open to adjuncts and regular faculty to attend if they wish. In addition, doctoral teaching assistants must have taken a course in college teaching or show substantial teaching experience before being assigned an independent course.
An orientation to the services available from the Information Technology Resource Center (ITRC). This contains introductory information about the library as well as information technology services. In addition, Aaron Brubaker, our Director of Instructional Technology, maintains Instructional Technology Resources website to communicate updates and changes to technology resources for instructors. Among FAQs and many other items of information is a section for instructors about the use of the projectors and sound in the classrooms.
SILS faculty, students and staff should contact the SILS Help Desk (962-8188) for day-to-day support issues involving desktop computing and trouble-shooting. Calls and messages sent to firstname.lastname@example.org are processed immediately during regular Lab hours and are entered into the Lab’s internal tracking system. This is the preferred method for requesting support from the SILS Information Technology Resource Center (ITRC).
Two directors share responsibility for information technology – Scott Adams and Aaron Brubaker.
Scott leads the School’s strategic and long-range planning related to all aspects of technology. As IT Director, Scott plans and conducts the administration, deployment, troubleshooting, and upkeep of information technologies and systems. The IT Director also establishes and supervises the development of appropriate policies and procedures for information systems including data retention, security, backup, and resource allocation.
Aaron is responsible for instructional technology planning and implementation. He recommends appropriate software and hardware in support of the School’s teaching and learning objectives. Faculty, staff, and students should contact Aaron for technology issues related to classrooms, computer labs, and student and faculty computing. Support areas include software training, installation and trouble-shooting, tools for collaboration, video-conferencing and the incorporation of technology into teaching, learning and course work. Aaron is particularly interested in knowledge management, content management, tools for collaboration, web 2.0, Symantec web, social informatics and interface design. He is always eager to discuss new tools and uses of technology.
Contact Scott or Aaron directly for ongoing correspondence and questions regarding projects, research, server support, special arrangements, and IT planning and services issues.
The School of Information and Library Science (SILS) Library is part of the UNC University Library and its collections are available for use by all interested persons. A library card is available from the One Card Office, which is located in the basement of the UNC Student Stores. Note: you will need your PID, a picture ID, and a copy of your employment letter plus $5 for the card fee. For more detailed information check One Card website. NCSU, Duke University and NCCU students can use your own ID cards.
With the One Card or equivalent, you will first need to go to the Davis Library Circulation Desk to be entered into the database. It would be good to make this stop after getting the One Card while you still have your picture ID and employment letter. Once you have been entered in the Davis Library system, you are free to check out books using your One Card either at Davis or the SILS library or other branch campus libraries.
The SILS Library collection is designed to support the present and anticipated teaching and research needs in information and library science for students and faculty of the School. As the range and use of electronic resources have increased in recent years our user population has greatly increased as well. Non-SILS users of our library now include not only campus librarians, but also students, faculty, and staff members from almost every department on campus. As resources and staffing permit, a wide variety of off-campus users are served, including other librarians and information specialists from the state of North Carolina, and an increasing number from the rest of the United States, and around the world.
The University Libraries on campus contains over 6 million volumes and electronic resources. The main library is the Walter R. Davis Library, which is a very short walk from Manning Hall. SILS students may also want to use materials in the Brauer Library (Math/Physics) located in Phillips Hall. Please view the map of the campus library systems for locations.
The SILS Library is located in the Information and Technology Resource Center on the first floor of Manning Hall. It consists of over 94,000 volumes and is the largest information and library science collection in the Southeast United States. Approximately 1,200 serials titles are checked in every year.
The Professional Collection (classified by Library of Congress) consists of materials in Information and Library Science and related fields. Books, periodicals, newsletters, indexes and electronic resources are included in this collection.
The Juvenile Collection (classified by Dewey Decimal) designed to support courses in children’s literature, school librarianship, and children’s librarianship in public libraries and school media centers, consists of the picture book collection, juvenile fiction, juvenile non-fiction, juvenile historical (non-circulating), and audio-visual materials. This collection is designed for the support of courses taught in the School of Information and Library Science and in the School of Education.
The collections in the SILS Library are in the following locations:
- A reference collection of books and indexes is maintained in the reading room.
- Periodicals are located on the main floor behind the elevator (alphabetical by title).
- Juvenile fiction and Juvenile non-fiction are located on the main floor behind the elevator.
- The picture book reading area is to your left as you enter the ITRC with overflow in the low shelves directly opposite.
- The professional circulating collection is on levels 2, 3, and 4.
- SILS dissertations are located on level 4.
- Master’s papers are located on the main floor in the bookshelves to the left of the elevator.
- Non-print materials are located in the reading room and storage. Please check with library staff.
- Graphic novels are located beside the elevator in the reading room.
Online databases are available from the library’s public terminals. These include the Triangle Research Libraries Network (TRLN) consortium cooperative online catalog providing access to the library catalogs of UNC-Chapel Hill, Duke University, North Carolina Central University, and North Carolina State University, as well as other online catalogs, indexes and databases in North Carolina, and throughout the world. A complete list of the E-research tools may be found on the UNC Library website.
Personal assistance with library use and questions is available from Rebecca Vargha, SILS Librarian, and Library Assistant Kate Barnhart, plus a staff of students.
Faculty teaching courses in the School may place books and articles “On Reserve” in the SILS Library. Course materials may also be placed on electronic reserves in the Undergraduate Library. For more details please check with the SILS Library Staff or refer to the UNC Library Reserves website.
If materials are on reserve in the SILS Library, they are listed under course number in the Reserve notebook sitting on the low counter at the Help Desk. Books on reserve in the SILS Library are located behind the Help Desk and require the assistance of the library staff person on duty. You will need your One Card to check them out. Books on reserve generally circulate for 2 hours, but can have varying loan periods. Photocopied articles are housed on the open shelves near the Help Desk; they are self-service and are for in-library use only.
A photocopy machine is available in the library. It will take coins and UNC One Cards. Visitors to the campus may purchase a University Guest Card on sale at Photocopy services in the Student Stores. Value may be added to the cards in Davis Library and the Undergraduate Library.
- SILS Resources
- Room Reservations
- UNC Resources