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IT Services provides extensive computing support and training to SILS students and faculty, with a commitment to prompt, courteous service. [Learn more about IT Services...]
Contact the Help Desk
Open today:
[Helpdesk Hours]
Call: (919) 962-8188
E-mail: help [@] ils.unc.edu
Web: use the contact form
Google Chat: SILSHelp
Tech Topics
- Email: set up your UNC email and learn about listservs
- SILS laptop requirement background and FAQs
- Macs get yourself connected, download software, print from anywhere
- Software Troubleshooting: Internet-related, Microsoft Office, multimedia-related
- SILS server space: store your data and host your website with SILS
- Master's Papers: check guidelines and format your paper
For Instructors
- Projectors and sound in the classroom
- Connect your laptop to the projector
- More classroom technology resources
SILS Helpdesk Services
- Dedicated computer lab: get our hours; learn about available software; read our rules
- Software downloads: MS Access, Visio, and others; UNC shareware
- Equipment checkout: laptops, video and still cameras, digital voice recorders, headphones
- Tech books: reference manuals available in the lab for in-house use only