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ITRC

 Classroom support for rooms 117, 208, and 304


Projection problems

  1. Make sure the projector is turned on.
    • Press the "on" button on the projector remote.
    • A light will be visible in the lens of the projector.
    • The projector will show a blue screen with a countdown. By the time it gets to 0, the projector should be displaying from the classroom computer OR the laptop connected.
  2. Make sure the projector is on "Input 2".
    • Press the input 2 button on the remote.

    Projector remote

For laptop projection, see [ http://sils.unc.edu/itrc/its/faq.php?id=5638 ] Connecting a Laptop to a Projector in SILS Classrooms.

Sound problems

There are several ways to make sure that sound is coming from the computer.

  1. Adjust volume on the computer. First, open the volume control by clicking on the volume control icon on the taskbar.

    Taskbar Volume Control

  2. Click on the "Mixer" link within the volume window to open the Volume Mixer window. Adjust the "Windows Sounds" volume and the "Speakers" volume up or down as needed. Make sure that the Mute boxes (highlighted below) are NOT selected. If the boxes look the same as the following screenshot, the sound is on. If there is a small red circle with a line through it next to the speaker, the sound is muted.

    Volume Mixer
  3. Adjust the volume within the application you are running.
  4. Adjust the volume on the receiver (Only for Room 117).

    Receiver