Lili Luo is an assistant professor at the School of Library and Information Science at San Jose State University. Her primary area of teaching and research interests is digital reference, and she has been publishing actively in this area in journals such as Library & Information Science Research, Reference Services Review and Reference and User Services Quarterly. She recently received an IMLS grant to support her research on texting-enabled reference service. Her other research interests include library education, information seeking behavior, and human-information interaction.
"The Ph.D. program at SILS was a wonderful experience for me," said Lili. "The collegiate environment and supportive faculty not only cultivated my research interest, but also well prepared me for a rigorous academic pursuit. I was very fortunate to work with great professors like Dr. Pomerantz, Dr. Marchionini, Dr. Gollop and Dr. Wildemuth, from whom I learned so much about how to become an independent, self-motivated and disciplined researcher and a caring and inspiring teacher."