School of Information and Library Science (SILS) staff members Aaron Brubaker, interim director of information technology (IT), and Susan Sylvester, executive assistant to the dean, have received 2011 SILS Staff Excellence Awards.
The award is presented to SILS staff members who have demonstrated excellence, commitment, teamwork and outstanding service to the School.
Brubaker’s responsibilities are to direct SILS' information technology needs, which includes negotiating licensing agreements for software and hardware; installing security patches; overseeing the management of the Help Desk and IT areas; resolving technical difficulties with servers, computers, e-mail, printing and a myriad of other IT services. He answers technical questions on a daily basis, and according to one staff member who recommended him for the award, "Aaron is always helpful, no matter what I’ve asked.” Another student nominator noted that when IT assistance is needed, “the first thing everyone says is ‘call Aaron Brubaker. He’ll know what to do.” In addition to his excellent work skills, Brubaker is described as “a genuine nice guy” who is “pleasant to deal with.”
Sylvester is responsible for ensuring the operation of the Dean's office is continuously well-represented. She is knowledgeable of office processes and addresses policy questions, works closely with the dean on a variety of tasks, makes travel arrangements for special guests and takes on special projects without hesitation. One of the major projects she undertook prior to the beginning of fall semester was to move approximately a dozen faculty, directors, managers and staff when new space was acquired. In just a couple of weeks, she had coordinated the entire move, which included not only moving people, but ordering furniture, working with UNC Facilities on phone reassignments, moving printers, copiers and other equipment into new spaces, requesting cleaning and painting crews among other challenges. One nominator said that Sylvester “clearly excels in all the areas recognized in this award.” Another staff member described Sylvester as “extremely thorough and detail-oriented,” “a reliable and dedicated team player,” and “a joy to work with.” She has a reputation for going “over and above to assist the SILS community.”
Brubaker and Sylvester received framed certificates and $500, which were presented during a special ceremony on December 16, 2011 by Dean Gary Marchionini. They each will receive three additional paid days of leave. Their names will also be submitted for the Chancellor’s Award in spring 2012.
Of special note, both Sylvester and Brubaker are SILS alumni. Sylvester graduated with her MSLS in 2005 and Brubaker graduated with an MSIS in 2006.