Following the "Jeopardy!" win of UNC School of Information and Library Science (SILS) alumna Emma Boettcher (MSIS ’16), SILS Professor Paul Jones wrote an editorial for the Capitol Broadcasting opinion section titled “Science behind the 'Jeopardy!' giant killer.” Jones explains the purpose of User Experience (UX), Human Computer Interaction (HCI), Natural Language Processing (NLP), and other areas of research interest at SILS.
“What do we do at our school? We used to teach people how to use technology. Now we teach technology how to use people,” Jones writes. “It sounds like a joke and in a way it is. But more and more the essence of our interactions with technologies is through natural language, speaking to our devices. They are expected to understand our accents, our pauses and our phrasings. But more so, as we interact with them, we are training them how to understand us. . .”