Mohammad Hossein Jarrahi

Associate Professor, UNC School of Information and Library Science
Mohammad Hossein Jarrahi photo
Manning Hall
Pronouns: He/Him/His

Faculty Expertise:

Organizational informatics, organizational implications of ICT, future of work, flexible work, mobile knowledge work, gig work, digital labor platforms, and implication of artificial intelligence for work

BS (Public Administration), Shahid Beheshti University, Tehran
MS (Information Systems), London School of Economics
PhD  (Information Science and Technology), Syracuse University's School of Information Studies  

Dr. Mohammad Hossein Jarrahi is an Associate Professor at the UNC School of Information and Library Science (SILS). Largely influenced by the sociotechnical tradition, his research focuses on the use and consequences of information and communication technologies (ICTs) and the accompanying social and organizational changes that these bring to knowledge-intensive organizational contexts. His current research projects explore the salient technological and information-centric challenges of mobile knowledge work. He is particularly interested in the relationship between mobile knowledge workers’ information practices and their emergent and personalized digital infrastructures, and how these workers intelligently span infrastructural barriers to ensure the availability and use of informational and technological resources.

Dr. Jarrahi's research also examines the adoption of activity tracking devices (e.g., Fitbit) and the way that these tools provide informational and motivational affordances to their users. His previous work centered on the use and uptake of multiple social technologies by consultants--technological assemblages--that can foster their knowledge sharing within and across organizations.

Courses Regularly Taught:
INLS385: Information Use for Organizational Effectiveness (Undergraduate)
INLS585: Management for Information Professionals (Graduate)
INLS697: Information Science Capstone (Undergraduate)
INLS690: Seminar in Social Informatics (Graduate)

Awards and Recognition:
2019 Finalist, Lee Dirks Best Paper Award, iConference 2019

2018 Best Article Award, Business Horizons, Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making.”

2017 Tanner Award for Excellence in Undergraduate Teaching, University of North Carolina at Chapel Hill

2015 Deborah Barreau Award for Teaching Excellence, University of North Carolina at Chapel Hill

Selected Publications, Papers, Presentations:

Algorithmic Management in a Work Context. Jarrahi, M.H. Newlands, G. Lee, M.K. Wolf, C. Kinder, E. and Sutherland, W. (2021). Big Data and Society.

An integrative framework of information as both objective and subjective. Jarrahi, M.H. Ma, Y. and Goray, C. (2021). Journal of Information Science.

Digital Diaries as a Research Method for Capturing Practices In Situ. Jarrahi, M.H. Goray, C. Zirker, S. and Zhang, Y. Book Chapter. Research Methods for Digital Work and Organization: Investigating Distributed, Multi-Modal, and Mobile Work, edited by Katrina Prichard and Christine Hine. Oxford University Press, (2021).

Flexible Work and Personal Digital Infrastructures. Jarrahi, M.H. Newlands, G. Butler, B. Savage, S. Lutz, C. Dunn, M. and Sawyer, S. (2021). Communications of the ACM

Personal Knowledge Management and Enactment of Personal Knowledge Infrastructures as Shadow IT. Jarrahi, M.H. Reynolds, R. and Eshraghi, A. (2021). Information and Learning Sciences

Nomadic work and Location Independence: The Role of Space in Shaping the Work of Digital Nomads. Nash, C. Jarrahi, M.H. and Sutherland, W. (2021). Human Behavior and Emerging Technologies

Artificial Intelligence and the World of Work, a Co‐Constitutive Relationship. Østerlund, C. Jarrahi, M.H. Willis, M. Boyd, K. and Wolf, C. (2021). Journal of the Association for Information Science and Technology

The New Reality of Reproducibility: The Role of Data Work in Scientific Research. Feinberg, M. Sutherland, W. Nelson, S.B. Jarrahi, M.H. and Rajasekar, A. (2020). Proceedings of the ACM on Human-Computer Interaction

Improving Patient Engagement by Fostering the Sharing of Activity Tracker Data with Providers: A Qualitative Study. Shin, G. Feng, Y. Gafinowitz, N. and Jarrahi, M.H. (2020). Health Information and Libraries Journal

Work Precarity and Gig Literacies in Online Freelancing. Sutherland, W. Jarrahi, M.H. Dunn, M. and Nelson, S.B. (2020). Work, Employment and Society

Platformic Management, Boundary Resources, and Worker Autonomy in Gig Work. Jarrahi, M.H. Sutherland, W. Nelson, S.B. and Sawyer, S. (2020). Computer Supported Cooperative Work (JCSCW)

Digital nomads, Coworking, and Other Expressions of Mobile Work on Twitter. Hemsley, J. Ericson, I. Jarrahi, M.H. and Karami, A. (2020).First Monday

Digital Natives vs. Digital Immigrants: A Multidimensional View on Interaction with Social Technologies in Organizations. Jarrahi, M.H. and Eshraghi, A. (2020). Journal of Enterprise Information Management

The Mobilities of Digital Work: The Case of Digital Nomadism. Schlagwein, D. and Jarrahi, M.H. (2019). European Conference on Information Systems

In the Age of the Smart Artificial Intelligence: AI's Dual Capacities for Automating and Informating Work. Jarrahi, M.H. (2019). Business Information Review

Gig Platforms, Tensions, Alliances and Ecosystems: An Actor-Network Perspective. Kinder, E. Jarrahi, M.H. and Sutherland, W. (2019). Proceedings of the ACM Human-Computer. Interact. 3

Networks of Innovation: The Sociotechnical Assemblage of Tabletop Computing. Jarrahi, M.H. and Sawyer, S. (2019).  Research Policy: X Volume 1, 100001

Algorithmic Management and Algorithmic Competencies: Understanding and Appropriating Algorithms in Gig Work. Jarrahi, M.H. and Sutherland, W (2019). International Conference on Information (iConference 2019), Washington D.C. 31 March - 3 April

Infrastructural Competence. Sawyer, S. and Erickson, E. and Jarrahi, M.H. Book chapter. Digital STS Handbook, edited by Janet Vertesi and Steve Jackson. Princeton University Press, (2019).

Wearable Activity Trackers, Accuracy, Adoption, Acceptance and Health Impact: A Systematic Literature Review. Shin, G. Jarrahi, M.H. Yu, F. Karami, A. Gafinowitz, N. Byun, A. and Lu, X. (2019). Journal of Biomedical Informatics, 93 (May 2019)

Personalization of Knowledge, Personal Knowledge Ecology, and Digital Nomadism. Jarrahi, M.H. Phillips, G. Sutherland, W. Sawyer, S. and Erickson I. (2019). Journal of the American Society for Information Science and Technology, 70 (4)

Beyond Novelty Effect: A Mixed-Methods Exploration into the Motivation for Long-Term Activity Tracker Use. Shin, G. Feng, Y. Jarrahi, M.H. and Gafinowitz, N. (2019).

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